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  • Email_green

    By Email

    Feel free to email us your questions & comments through our secure messaging. We'll do our best to respond to you within 24-48 hours.

  • Phone_cyan

    By Phone

    Through our 24/7 automated telephone service, you can check your account balances, access transaction information, make transfers between Optimizer+plus accounts, report lost or stolen ATM Cards, or make ATM card pin changes.

    To speak directly with a Banking Advisor, please call Monday through Friday from 8 a.m to 10 p.m Eastern Time or Saturday from 8 a.m to 5 p.m Eastern Time.

  • ADAPhone_cyan

    By Relay Service

    For hearing impaired, please use an operator relay service to contact us at 1-866-226-5638.

  • Contact_Us_CC_Icon

    Credit Cards

    Looking for a GE Capital Retail Bank issued credit card? Please call 1-855-220-3806

  • Personnel_cyan

    In Person

    Our branch is located at:
    200 Crossing Blvd
    Suite 101
    Bridgewater, NJ 08807

    Our branch is open Monday through Friday from 8 a.m. to 3 p.m. Eastern Time

  • Mail_cyan

    By Mail

    To send a deposit:
    GE Capital Retail Bank
    P.O. Box 11623
    Newark, NJ 07101-4623

     

    For general correspondence:
    GE Capital Retail Bank
    P.O. Box 5937
    Bridgewater, NJ 08807-5937

     

    For expedited courier service:
    GE Capital Retail Bank, Attn: COPS
    200 Crossing Blvd, Suite 101
    Bridgewater, NJ 08807

  • Important Note:

    For customers sending a deposit, please include a completed deposit slip. To request additional slips, you can simply login, go to "Services" and click on "Deposit Tickets."

    Please do not mail cash.